Privacy Policy

Our commitment to your privacy

Sumwise takes the privacy of everyone who uses this website seriously. This policy explains what personal information we may collect, how we use it, and what rights you have over it.

We believe in transparency rather than lengthy disclaimers. If anything here is unclear, you're welcome to contact us and ask.

What data we collect

• 01
  Contact form submissionsWhen you use our contact form, we collect your name, email address, and the content of your message. This is used solely to respond to your enquiry.
• 02
  Cookies and analytics dataIf you consent, we may collect anonymised data about how you use this website through cookies. This includes pages visited, time spent, and general geographic region. See our Cookie Policy for full details.
• 03
  Technical dataStandard server logs may record your IP address and browser type when you access the site. This data is not linked to your identity and is retained for a short period for security purposes only.

How we use your data

• — To respond to enquiries submitted through our contact form
• — To understand how our website is used and improve it accordingly
• — To fulfil any service engagement you choose to enter into with us
• — To comply with any legal obligations that may apply

We do not sell your data, share it with third-party marketers, or use it for any purpose beyond the above.

Legal basis for processing

We process personal data only when a lawful basis exists:

• — Consent — for cookies and analytics tracking, where you have explicitly agreed
• — Legitimate interests — for responding to contact enquiries and maintaining site security
• — Contractual necessity — when you have engaged our services, to fulfil that agreement

Sharing with third parties

We may share anonymised analytics data with tools such as Google Analytics, where you have consented to their use. We do not share personally identifiable information with any third party except:

• — Where you have explicitly requested or consented to this
• — Where required by law or a court order
• — To service providers who process data on our behalf under strict contractual obligations

How we protect your data

• — All data in transit is encrypted using standard TLS protocols
• — Access to stored personal data is restricted to authorised personnel only
• — We retain contact form data only as long as necessary to handle your enquiry
• — In the event of a data breach, we will notify affected individuals and relevant authorities as required by law

Your rights

• — Right of access — you may request a copy of any personal data we hold about you
• — Right to rectification — you may ask us to correct inaccurate data
• — Right to erasure — you may request that we delete your personal data
• — Right to data portability — you may request your data in a structured, machine-readable format
• — Right to object — you may object to processing based on legitimate interests
• — Right to withdraw consent — for any processing based on consent, you may withdraw it at any time

Changes to this policy

We may update this policy from time to time. Where changes are significant, we will note the updated date at the top of this page. Continued use of the website after updates constitutes acceptance of the revised policy.